Like me, everyone is online. As ERP and CRM resellers, some of our customers may have more time to focus on online training and user tips. And our prospects may have time to finally dig into doing research into new ERP and CRM systems. Especially the ones that are realizing they really do need a cloud based system. Here are some examples of companies that are putting out great blog content during this pandemic.
Read more4 Ways to Help People Who Hate Upgrades
I hate upgrades. I will ignore them for as long as possible. I just want to do it the way I know how to do it. Even if a “better” way exists. Eventually I lose the battle, and change is forced upon me. After verbally abusing the new system for a few weeks, I get used to doing it a different way and forget the drama. Then I even start to like the new system. Until the next upgrade….
So I have empathy for companies that are faced with upgrades to their ERP and CRM systems. Here are a few simple steps I think ERP/CRM partners should take to make upgrade-haters like me more comfortable with the inevitable.
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